Customer Support

Customer Support: AEG Offer Customer Centric Support

Manage Orders

View, update, track or cancel any of your current orders.

Returns & Refunds

We’re here to help if you are unsatisfied with or need to return a product.

Account Settings

Update your, preferences, shipping details and contact information.

Payment Options

View and manage your current payment options.

You can contact us through email, phone or online form.

Online Customer Support

At AEG, we understand the importance of convenience for our online customer support. With our user-friendly online platform, you have the power to:

Manage Orders: Easily track and manage your orders, ensuring a seamless shopping experience. Furthermore, our intuitive interface makes the process effortless.

Arrange Returns: Need to return a product? Our online system allows you to initiate returns hassle-free, making the process swift and stress-free.

Change Account Settings: Personalise your account settings according to your preferences, all online. Additionally, you can modify these settings at any time to suit your evolving needs.

Update Payment Options: Keep your payment information up to date effortlessly, ensuring smooth transactions. Moreover, our secure platform guarantees your financial data remains protected.

Standard delivery: Our standard delivery charges do not apply to oversized items and non-mainland or remote delivery addresses. Please contact us for more information and confirmed delivery costs.

Ease of use: We’ve designed our online platform with your convenience in mind. Additionally, it puts you in control of your shopping experience.

Why Choose AEG’s Customer Support?

When you choose AEG’s customer support, you gain access to a team of experts who are committed to efficiently meeting your needs. Here’s why our support services stand out:

Expertise: AEG’s sales team consists of knowledgeable experts with an in-depth understanding of our products and services. They also provide you with accurate and reliable information.

Swift Responses: We prioritise quick responses to respect your time. Therefore, anticipate prompt solutions to your inquiries, minimising disruptions to your operations.

Personalised Care: We recognise every customer’s uniqueness. AEG’s customer support tailors solutions and guidance to your specific requirements.

At AEG, we serve as your trusted partner in delivering exceptional online support. Furthermore, we recognise that your satisfaction is paramount, and our dedicated team is here to promptly and professionally address your queries.

We highly value your Feedback. This plays a crucial role in our continuous efforts to improve our online support.

How to Reach AEG’s Customer Support

Contacting AEG is straightforward. You can utilise the Contact Form, and one of our representatives will promptly respond to your query. If you prefer immediate assistance, our phone lines are open during our business hours. Alternatively, you can email us at info@aegroup.uk.com.

Our Commitment to You

We are unwavering in our commitment to you. Furthermore, when you reach out to AEG’s customer support, you can trust that our team will handle your inquiries professionally and effectively. We will resolve any challenges or concerns you encounter to your satisfaction.

Contact us today for a quote or any other enquiries.